Reversing the V740, part 1: Rationale

Recently, I got a V740 EVDO Rev.A ExpressCard for mobile Internet access. Aside from a couple of shortcomings, the thing has actually worked fairly well. However, there are some problems with it which prove fairly annoying in practice.

Aside from blinky lights gadget syndrome, the other major deficiency I’ve encountered with the V740 (really a rebranded Novatel Merlin X720) so far is a problem with the 1xRTT<->EVDO handoff logic.

(There’s a little bit of important background information about 1xRTT/EVDO networks here that is relevant for understanding the rest of the series, so bear with me for a minute. Most of this information is from Wikipedia, and I’ve tried to include links to relevant parts along the way.)

You see, the way the card works is that it supports both 1xRTT-based networks (which are fairly common as long as you’re not completely in the middle of nowhere) for rougly dialup modem speeds, and 1xEVDO-based networks, for low(er) latency, high(er) bandwidth. EVDO is still limited to populous areas – e.g. medium to large size cities and the surrounding areas, and isn’t as ubiqitous as 1xRTT coverage is, at least in the US.

Because EVDO is hardly universal in the US, most CDMA data devices supporting EVDO can actually use both 1xRTT or EVDO, depending the local coverage. Beyond that, most such devices also support (mostly seamless) handoff between EVDO and 1xRTT, such that when you move out of an EVDO coverage area and into a 1xRTT-only coverage area, the data session is transferred without any interruption other than a momentary blip in latency as the air interface is changed from EVDO to 1xRTT. This can happen even while data is being actively transferred on the link without dropping TCP connections or anything as intrusive as that, which is very nice; aside from an increase in latency and decrease in bandwidth as you move to 1xRTT, everything otherwise continues to magically “just work”.

However, there is a minor problem with this logic: Sometimes, if you happen to pass through an area with spotty cell coverage (bridge, elevator, whatnot), you’ll lose one or both of the EVDO or 1xRTT signals temporarily. Depending on whether the device reacquires the EVDO signal fast enough, this sometimes results in the call being handed over to 1xRTT even though you’re really still in an EVDO coverage area. The result is that all of a sudden, everything is high latency and low bandwidth, as the device has decided to use the lower quality network. Unfortunately, there doesn’t seem to be support in the V740 to automatically “fail upwards” from 1xRTT back to EVDO if the device re-enters an area with EVDO signal. This means that your data session is now stuck in “slow mode” due to a minor coverage blip – not so good.

The typical solution that people take to this problem is to instruct their device to disable 1xRTT support and only use EVDO, which does work fine if you are really ever only in an EVDO coverage area. However, I really didn’t want to take this approach, as it means manually futzing around with the card’s configuration when you travel. Worse, it makes you less robust against situations where there really is better connectivity to the 1xRTT network than the EVDO network, even if you’re in an EVDO coverage region.

It turns out that there is actually a way to cause the device to re-select the best network after it has failed over to 1xRTT (other than re-dialing the connection), but it is unfortunately not all that seamless: When the device enters “dormant mode” and then transitions back to an active state, it will rescan available networks and pick the best quality network with which to re-engage the link. (Dormant mode is a mode where the device essentially relinquishes its over-the-air slot, freeing it up for another caller, until either end detects activity on the link. Then, the link is seamlessly re-established, again without TCP connections or the like being dropped. Having the device let go of its over-the-air slot is good for network operators, as it allows the system to essentially “borrow back” the capacity used for an otherwise idle session until the session needs it again.)

Normally, dormant mode is only activated when both ends of the link have been idle for some pre-set period of time, usually several seconds. While this means that if you have a fairly idle connection, you’ll eventually get switched back over to EVDO, if your connection is active, it will not enter dormant mode and will thus continue to run on 1xRTT.

Now, if you’re using a conventional handset in tethered mode (Bluetooth or via USB cable), you can often forcibly enter dormant mode on the device with the “end call” button, and as soon as either end of the link tries to send data, the device will pick up the call on the best network, essentially offering a manual way to force the device to consider switching back to EVDO. (At least, that’s how it works on my LG VX8100 – your mileage my vary based on your device, of course.) While that’s not ideal (it’s a completely manual process to hit the end call button, of course), it does get the job done.

With an ExpressCard, however, the problem is a bit more severe, simply because there is no “end call” button. (Sure, you can disconnect the session, but that kind of defeats the whole point – the goal is to re-establish the high speed network connection without dropping your active TCP connections). Unfortunately, as an end user here, you’re pretty much out of luck without the device vendor (or the network operator) providing a tool to coax the device into reconsidering which data network to use (and as far as I know, neither Verizon nor Novatel provide such a utility).

Not satisified with this, I decided to take matters into my own hands, so to speak, and see if there might be a way to programmatically tell the card to switch back to EVDO, or at least enter dormant mode on-demand without idling all data traffic, so that it can automatically select EVDO when resuming from dormant mode. The end desired result would be a program that I could either manually run or that could run continually while a session is active, and try to re-establish the EVDO link where appropriate. While Novatel does appear to make some mention of an SDK for their devices available on their website, it doesn’t appear to be readily available to individual users, which unforunately rules it out. That leaves reverse engineering the way the V740 is controlled from the computer in the hopes of finding something to achieve the desired results.

Fortunately, reversing things is something that I do happen to have a little bit of knowledge of…

Next time: Popping the hood on Verizon’s connection manager app (“VZAccess Manager”), and how it talks to the V740 ExpressCard.

5 Responses to “Reversing the V740, part 1: Rationale”

  1. ac says:

    Can’t wait for the dirty details

  2. […] Link to Article verizon Reversing the V740, part 1: Rationale » Posted at Nynaeve on Monday, […]

  3. […] Nynaeve Adventures in Windows debugging and reverse engineering. « Reversing the V740, part 1: Rationale […]

  4. […] a workable solution for my original predicament found, this wraps up the V740 series (at least for now…). Hopefully, at some point, support […]

  5. R Keith Beal says:

    Thanks for the information.
    Your work is clever and the technical writing is first-rate.

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